Technology Manager - TechMix Global

Technology Manager

Since 1983, TechMix has been the leading innovator in high growth animal health products and human health supplements.   Our technologies are rooted in animal health as the core; colostrum, our fastest growing line with significant expansion potential; and animal nutrition, representing 25% of our business.  The company operates as a high-performing, entrepreneurial team of leaders and professionals who choose this environment for its autonomy, speed, and runway for growth.  Our culture is innovative, agile and accountable, rooted in respect and a shared commitment to finding the best answer. 

We listen to and work alongside producers and veterinarians to understand the challenges they face. It’s these relationships along with our family-owned foundation that enable us to remain nimble and quickly respond to the evolving health needs of animals.  From our roots in hydration technology, we continue to innovate and develop highly-effective, non-pharma products—science-based solutions that meet the needs of agribusiness and its consumers globally. This platform is the core to our resolve of keeping animals drinking, eating and producing.

Reporting:   Director of Technology Services, serving as a dedicated TechMix resource.

Position Objective:

The Technology Manager serves as TechMix’ technology leader, partnering with business leadership to drive innovation, operational excellence, cybersecurity, and digital transformation. This role ensures technology investments align with business strategy while leveraging shared Technology Services resources & preferred vendors.

The primary objectives of this position include Technology Leadership & Strategy, Operational Support, Cybersecurity & Business Continuity, and Business Applications & Collaboration.

This position is primarily remote but requires some travel to TechMix locations in Stewart, Minnesota, and Fennimore, Wisconsin, to support business operations and maintain strong relationships with local teams.

Primary Duties and Responsibilities:

 Technology Leadership & Strategy

  • Provide strategic technology leadership and direction for TechMix.
  • Serve as the primary technology advisor to TechMix leadership, providing recommendations on technology strategy, investments, and priorities.
  • Identify opportunities to improve business processes through technology, automation, and data analytics.
  • Lead technology projects from planning through implementation, ensuring alignment with business objectives.
  • Lead cross-functional technology initiatives by influencing business leaders, vendors, and project teams without direct supervisory authority.
  • Develop and maintain the TechMix technology roadmap aligned with strategic business priorities.

Operational Support

  • Partner with the shared Technology Services team and preferred vendors to deliver day-to-day operational support, infrastructure, and additional technology services.
  • Act as the primary liaison between internal teams, SMEs, and third-party vendors to resolve complex IT issues efficiently.
  • Troubleshoot and perform root cause analysis for advanced hardware, software, network, and user access issues.
  • Coordinate escalations and resolution strategies in alignment with organizational priorities.
  • Maintain and enhance documentation of incidents, resolutions, and standard operating procedures.

 Cybersecurity & Business Continuity

  • Champion cybersecurity, risk management, and technology compliance initiatives.
  • Ensure business continuity, disaster recovery, and technology resilience.
  • Work with the shared Technology team and preferred vendors to maintain a high Microsoft Secure Score.
  • Assist in managing user access controls, password policies, and multifactor authentication to enforce security best practices.
  • Assist in conducting employee security awareness training and help develop and enforce cybersecurity policies.
  • Help administer and optimize security tools, including endpoint protection, firewalls, and intrusion detection systems.
  • Ensure compliance with corporate cybersecurity standards and regulatory requirements.

Business Applications & Collaboration

  • Partner with business stakeholders to maximize the value of Microsoft Dynamics 365 Finance & Operations (F&O) ERP and CRM, BESTMIX ERP, SharePoint, Microsoft 365, Power BI, and other business applications.
  • Lead the reporting and analytics strategy for TechMix by managing the reporting portfolio, prioritizing business requests, and delivering accurate, timely, and actionable business intelligence.
  • Serve as the SharePoint Administrator for TechMix, managing site architecture, permissions, governance, content organization, and user adoption while collaborating with shared Technology Services on enterprise SharePoint standards and best practices.
  • Travel up to 20% between TechMix locations, including Stewart, MN and Fennimore, WI.

Preferred Qualifications:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 10+ years of progressive IT experience.
  • 3+ years leading technology initiatives or teams.
  • Experience supporting manufacturing or distribution organizations preferred.
  • Experience with Microsoft Dynamics 365 Finance & Operations (F&O) ERP and CRM.
  • Experience with Microsoft 365, Azure, Intune, and SharePoint.
  • Experience managing vendors and technology projects.
  • Strong business relationship management skills.
  • Experience with Power BI or business analytics preferred.
  • Project Management experience preferred.

Essential Job Functions:

  • Communicate effectively with technical and non-technical audiences.
  • Prioritize multiple projects simultaneously.
  • Ability to interpret complex information and explain its meaning to others.
  • Ability to listen and understand instructions and information and communicate the same.
  • Ability to understand complex formulations and information.
  • Ability to understand business critical information.
  • Ability to stay strong under pressure, evaluating large amounts of data.
  • Ability to think rationally and portray sound judgment. 

How to apply:

Submit application or inquiries to:

Jeff Michel

Vice President, Human Resources

jeffmichel@formafeed.com